How to Pay NBI Clearance Using GCash (Step-by-Step Guide 2026)
Paying your NBI clearance fee is now easier than ever thanks to mobile wallets. Instead of visiting payment centers and waiting in long lines, you can complete the payment in minutes using your phone.
This guide will walk you through the exact steps to pay your clearance through National Bureau of Investigation using GCash safely and successfully.
What You Need Before Paying NBI Clearance via GCash
Before starting the payment process, make sure you have the following:
- Registered NBI Clearance online account
- Appointment schedule selected
- Reference number generated
- Verified GCash account with sufficient balance
- Stable internet connection
Having these ready will help you avoid payment errors or delays.
Step-by-Step Guide to Pay NBI Clearance Using GCash
Follow these simple steps:
Step 1: Log in to the NBI Clearance Website
Go to the official NBI clearance portal and sign in using your email and password.
If you don’t have an account yet, you must register first and complete your personal information.
Step 2: Schedule an Appointment
After logging in:
- Click Apply for Clearance
- Fill in required details
- Choose your preferred appointment date and branch
Once done, proceed to the payment section.
Step 3: Select GCash as Payment Method
When you reach the payment options page:
- Choose E-Wallet / GCash
- Confirm the payment amount
- Click Proceed
The system will generate a reference number — this is very important, so do not lose it.
Step 4: Open Your GCash App
Now switch to your GCash app:
- Tap Pay Bills
- Search for the NBI biller (if listed) or use the provided payment instructions
- Enter:
- Reference number
- Amount
- Personal details (if required)
Then tap Confirm Payment.
Step 5: Save Your Payment Confirmation
After successful payment:
- You will receive an SMS confirmation
- You may also get an email receipt
- Take a screenshot for safety
Your payment should reflect in the NBI system within a few minutes to a few hours.
NBI Clearance Fee Using GCash
The typical cost includes:
- Clearance Fee: ₱130
- System Fee: ₱25
- Convenience Fee (GCash): ₱10–₱15
👉 Total: Around ₱165 – ₱170
Fees may change slightly depending on updates.
How to Check if Your Payment is Successful
You can confirm payment by:
- Logging back into your NBI account
- Checking appointment status
- Looking for “Paid” confirmation
If it shows paid, you are ready for your appointment date.
Benefits of Paying NBI Clearance via GCash
Using GCash offers many advantages:
✔ No need to visit payment centers
✔ Fast and convenient
✔ Available 24/7
✔ Secure transactions
✔ Instant confirmation (in most cases)
This is especially helpful for busy professionals and students.
Common Problems and Solutions
Here are some issues people face and how to fix them:
Payment Not Reflecting
Solution:
Wait 1–24 hours. If still not updated, contact NBI support with your reference number.
Wrong Reference Number
Solution:
Payments with incorrect reference numbers may not reflect. Contact support immediately.
Failed Transaction but Deducted Money
Solution:
Check GCash transaction history and submit a ticket to GCash help center.
Important Tips to Avoid Payment Issues
- Always double-check your reference number
- Ensure your GCash account is fully verified
- Keep screenshots of transactions
- Use stable internet during payment
These simple precautions can save you time and stress.
Frequently Asked Questions
Can I pay NBI clearance using GCash without verification?
No. You usually need a verified GCash account to complete bill payments.
How long does payment confirmation take?
Most payments reflect instantly, but sometimes it may take up to 24 hours.
Can I get a refund if I miss my appointment?
Refund policies depend on NBI rules. You may need to reschedule instead.
Is GCash payment safe?
Yes. GCash uses secure encryption and authentication for transactions.
Conclusion
Paying your NBI clearance using GCash is one of the easiest and fastest methods available today. You can complete everything from home without standing in long queues.
Just make sure you enter the correct reference number and keep your payment confirmation for a smooth appointment experience.
